
Co-creation is the better solution
- Author
- Effy Shkuri
- Published on:
- Published in:
- Playbook

5 Ways to Speed Up with Patrick Willer
In a world where innovation is accelerating, co-creation is an essential strategy for innovating effectively and efficiently. Patrick Willer, co-founder of Innovation Network and former Innovation Officer at Salesforce, shares five key lessons on the importance of co-creation. These insights highlight how bringing together different perspectives can accelerate the development of new products and services.
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2 – Strengthen customer engagement
Co-creation strengthens customer engagement by allowing them to actively participate in the design and development process. This results in products and services that better meet the user’s actual needs. Patrick illustrates this with examples in which direct feedback from customers led to improvements that significantly shortened the time to market for products.
3 – Foster a culture of open innovation
An open culture in which ideas can flow freely is crucial for successful co-creation. Patrick advises organizations to break down barriers between departments and create an environment in which employees at all levels can contribute to the innovation process. This includes encouraging risk-taking and learning from mistakes, which is essential for creative problem-solving.
4 – Use technology as an enabler
Technology plays a key role in supporting co-creative processes. Tools such as digital collaboration platforms enable teams to share and develop ideas quickly and effectively, even across geographic and functional boundaries. Patrick emphasizes how technology, such as AI and cloud-based solutions, can be used to increase efficiency and accelerate innovation.
5 – Prioritize long-term relationships over short-term profits
Finally, Patrick emphasizes the importance of building lasting relationships with all stakeholders, from customers to suppliers. Co-creation isn’t just about generating quick profits; it’s a strategy for long-term success. By forging partnerships that go beyond the traditional customer-supplier model, companies can lay a solid foundation for future innovations.
Conclusion
Patrick Willer’s lessons illustrate that co-creation is not only a method for innovating more quickly, but also a strategy that helps companies respond more deeply to market needs and build strong, sustainable relationships. In a rapidly changing world, the speed of innovation is crucial, and co-creation offers both the speed and the depth needed to remain competitive.

Effy Shkuri
"Our people make the difference." Really? As a former "digital workplace & IT entrepreneur," I've said this for years about my 25 colleagues. But the reality is we were only considered thought leaders by 5% of our target audience. Even today, this remains a common statement from MSPs and IT service providers. But these words lose their meaning if your expertise does not extend beyond your existing customers and a handful of prospects. I now help IT entrepreneurs with thought leadership in their niche.
